For NZ property managers

Missed a call while you were at an inspection?

Call Catcher is a missed-call service for New Zealand property managers. When you're at an inspection and can't answer, it takes the call by voice or text, finds out who it is, which property and what they need, and gives you a prioritised list when you're back.

See it in action →

What Call Catcher is, and isn't. It's the call layer that sits alongside your property management software. It doesn't replace that software, and it doesn't make tenancy decisions, approve repairs or diagnose hazards. It answers, captures the details and hands them to you.

You're in a tenant's kitchen. Your phone's ringing.

A tenant rings to report a leak while you're mid-inspection. A landlord wants a rent update while you're showing a property. An applicant chasing a viewing rings the next agency when yours goes to voicemail.

And the call that does go to voicemail rarely gets logged against a property, so someone has to replay it and work out who it was and what they wanted.

Call Catcher answers instead, and a stressed tenant hears something human: Carl reassures them, takes the key details and tells them what happens next.

Missed call → forwarded → Carl answers or Call Catcher texts → caller, property and need captured → prioritised list for you. Nothing to manage day-to-day.

See it in action →

Built for property managers who can't stop to answer.

  • Every call answered and logged against the caller and the property, by voice or text.
  • Carl, our automated voice assistant, picks up when you can't. If the caller would rather text, we follow up by text.
  • Urgent maintenance floats to the top. Routine requests wait their turn.
  • Landlord, tenant and applicant calls are sorted, so you can see who needs what.
  • No app for the caller. They just talk or text.
  • Works alongside your property management software. Enquiries reach you by text, email or the shared dashboard.
  • No lock-in contract.
Pricing

Straightforward pricing.

One recovered job is all it takes to cover the monthly cost.

Try it free on your next missed call.

Voice trial NEWText trial

Free for 7 days. No credit card required. Turn it off at any time. Prefer we call you? →

Call Catcher Voice launch — $10 off every tier for the first 50 clients. Hurry — once it's gone, it's gone.

Catch Voice

$79$69/ month
60 calls included each month

For individual operators and smaller teams that want missed calls captured, organised and ready to action.

  • Carl answers missed calls — if they don't want to talk, we follow up by text
  • Lunchtime and end-of-day job summaries
  • Live job card, one-tap accept
  • Evening & weekend triage
  • Fergus integration
Start with Catch Voice →
Recommended

Catch More Voice

$109$99/ month
100 calls included each month

For busier trade businesses that need more capacity and automated customer follow-up.

  • Carl answers missed calls — if they don't want to talk, we follow up by text
Everything in Catch, plus:
  • Increased call volumes
  • Automatic review requests when jobs are completed
Start with Catch More Voice →

Catch Pro Voice

$139$129/ month
130 calls included each month

For teams managing repeat, high-value and commercial customers.

  • Carl answers missed calls — if they don't want to talk, we follow up by text
Everything in Catch More, plus:
  • Recognition of returning, high-value and commercial customers
  • Priority flagging so important customers are easier to action
Start with Catch Pro Voice →

Additional calls beyond your monthly cap: $0.50 per call.

Running a team or several branches?

Catch Reception gives your customers one reliable front door — answering, triaging and routing calls around the way your team already works. A separate, managed service — not a self-serve tier.

Custom planExplore Catch Reception →

Across all plans: billed monthly. Powered by Intelligentle® — Carl answers missed calls by phone, no app or login needed. If a customer would rather text, we follow up that way too.

It's a no brainer.

Questions, answered.

What is a missed call service for property managers?+

It answers the calls you can't, so tenants, landlords and applicants don't end up in voicemail. Call Catcher picks up by voice (Carl, our automated assistant) or by text, finds out who is calling, which property it's about and what they need, and puts it in a prioritised list for when you're back. You decide what happens next.

Is Call Catcher property management software?+

No. It's the call layer that sits alongside the software you already use. It doesn't replace it, and it doesn't make tenancy decisions, approve repairs or diagnose hazards. It captures the call and passes it to you, and the people on your team stay in charge of every decision. Enquiries reach you by text, email or the shared dashboard. Anything beyond that is confirmed case by case.

What happens when a tenant has an emergency?+

Carl introduces himself as your automated assistant, stays calm, takes the key details, and tells the caller what happens next. Calls you've defined as urgent are flagged to you straight away by text, and routine requests wait in the list. Call Catcher doesn't replace emergency services, so if anyone is in danger the caller should ring 111.

How much does it cost?+

There are text and voice plans, and you can start with a free trial. The current plans are shown on this page. There are no setup fees and no lock-in contract.

Do I need to change my phone number?+

No. You forward your existing number to Call Catcher when you're busy or out of the office. Setup takes about two minutes.

Running a bigger team? See Catch Reception for larger property management firms.

Stop losing tenant and landlord calls to voicemail.

Set up in about 2 minutes. By voice or text. No lock-in contract.

Start free trial →