For NZ Plumbers

Missed a call while you were on the tools?

Call Catcher handles the first conversation. Texts the caller, finds out what they need, sends you a job summary — while you finish the job.

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You're mid-job under someone's floor. Your phone's ringing.

When a pipe bursts, people don't leave a voicemail. They call the next plumber on the list. And the one after that. By the time you surface, the job's gone — and you never knew it was there.

NZ plumbers charge $90–$150 an hour. A typical residential callout — blocked drain, hot water cylinder failure, burst pipe — runs 2–4 hours before materials. That's $400–$800 in a single missed call. A bathroom renovation quote is worth considerably more.

Call Catcher makes sure every missed call gets an immediate response — even when you're flat out on a job.

Here's what happens when you miss a call

Three steps. Nothing to set up day-to-day. No app to open.

Step 01

Immediate text to the caller.

The moment your phone goes unanswered, Call Catcher texts the caller straight away. No voicemail. No silence. They know someone's on it — before they've called anyone else.

Step 02

Find out what they need.

Call Catcher asks a few short questions by text — gathers their name, location, issue, and how urgent it is. Friendly, fast, professional. If it's a burst pipe, we know. If it's a quote for a bathroom reno, we know that too.

Step 03

You get a job summary.

If it's urgent, we'll text you the details so you can accept, decline, or call back. Non-urgent jobs go into your Call Catcher job board — all your live opportunities in one place, no scribbled notes.

Built for plumbers, not receptionists.

  • When a pipe bursts, callers don't wait. They call two or three plumbers at once — the first to respond gets the job. Call Catcher responds before anyone else has a chance to pick up.
  • Voicemail doesn't work. Most people won't leave a message. They'll just call the next number on Google.
  • Call Catcher captures the job before it disappears, without you changing how you work.
  • No admin staff to pay or manage. Just forward your phone when you're busy.
  • Syncs with your job management tools, e.g. Fergus — captures all the details and pushes them across. No more data entry.
  • No lock-in contracts. Cancel any time.

Questions, answered.

What is a missed call service for plumbers?+

It's a service that responds on your behalf the moment you miss a call. Instead of sending callers to voicemail — where most won't leave a message — Call Catcher sends an immediate text, gathers the job details, and sends you a summary. You stay in control without being available every second.

How does Call Catcher work for plumbers?+

When a call goes unanswered, Call Catcher sends an automated text to the caller. It asks a few short questions — name, suburb, what the issue is, and whether it's urgent. That information comes to you as a job summary, either by text for urgent jobs or on your Call Catcher job board for everything else.

Is it especially useful for emergency plumbing calls?+

Yes. Burst pipes, flooding, and hot water failures are time-critical — callers will ring two or three plumbers in quick succession. Call Catcher responds within seconds of a missed call, which means your name stays in the conversation while you're still on a job. Being first to respond matters in emergencies.

Does it replace a receptionist?+

No — it replaces voicemail. Most callers won't leave a message. Call Catcher gives them an immediate response and captures the job details, so you know exactly what came in and what it's worth. There's no staff to manage, no training required, and no salaries to pay.

How much does it cost?+

From $99/month. No setup fees, no contracts. One missed job typically covers the cost for the month.

Do I need to change my phone number?+

No. You keep your number and just set up call forwarding for when you don't answer. Takes about two minutes. We'll walk you through it.

Is it available 24/7?+

Yes. Call Catcher responds to missed calls around the clock — including after hours and weekends, when emergency plumbing calls are most likely.

Stop losing jobs to voicemail.

Set up in 2 minutes. No contracts. Built for NZ tradies.

See it in action →

From $99/month · No setup fees · Cancel any time