For NZ HVAC Technicians

Heat pump install or service? Don't miss the call.

Call Catcher texts the caller, finds out what they need, and sends you a job summary — while you finish the job you're on.

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You're mid-install. Your phone's ringing.

Heat pump installs and service calls are valuable, time-sensitive jobs. Customers shop fast — whoever responds first often wins the work. When you miss a call and don't respond within minutes, that customer is already ringing the next HVAC tech on the list.

You're not going to stop mid-installation to take an enquiry call. But if you don't capture it, someone else will.

Call Catcher makes sure every missed call gets an immediate response — even when you're hands-deep in a unit.

What a normal day looks like with Call Catcher.

The momentWithout Call CatcherWith Call Catcher
You're mid-installation and can't answerCustomer rings the next HVAC techCustomer gets a text back immediately
Call comes in while you're on the toolsMissed. No voicemail. Job gone.Customer gets a text back. Job details captured.
After hours or weekendsGoes to the next tech on GoogleCustomer acknowledged. Job summary waiting for you.
An urgent fault call comes inYou find out hours later — if at allAlert sent to your phone immediately.
A heat pump install enquiry comes in at 9pmLost by morningCaptured and waiting for you.

How it works.

01

Missed call comes in

Your phone rings while you're on site or driving. You can't answer — or don't hear it.

02

Customer gets an instant text

Call Catcher texts the caller within seconds. It asks what they need, where they are, and how urgent it is.

03

Job details sent to you

Urgent jobs alert your phone immediately. Everything else lands on your job board — ready to action when you're ready.

See it in action →

Not a call centre. Not a robot receptionist. A missed-call catcher.

Call Catcher does not pretend to be your office manager or give technical advice. It catches missed calls, texts the customer back, captures the job details, flags urgency, and sends you a clear summary so you can decide what to do next.

Safety note: Call Catcher captures the enquiry and flags urgency, but does not give technical advice or diagnose faults. You stay in control of all technical decisions.

Unlike AI voice agents, Call Catcher doesn't answer your calls — it saves the jobs you miss.

One saved job covers months of Call Catcher.

Think about what a single heat pump install or service contract is worth to you. A split system install, a multi-unit commercial job, or a preventive maintenance contract can be worth far more than the monthly cost. At $99/month, Call Catcher pays for itself the moment it catches one job you would otherwise have lost.

Stop losing work to the HVAC tech down the road.

You're not going to stop mid-installation to take enquiry calls, and you shouldn't have to. Call Catcher handles the first response so every enquiry is captured, triaged and waiting for you when you finish.

Questions, answered.

What is a missed call service for HVAC technicians?+

It's a service that responds on your behalf the moment you miss a call. Instead of sending callers to voicemail, Call Catcher texts the caller straight away, asks a few short questions — name, suburb, what they need (heat pump install, service, fault), and how urgent it is — and sends you a job summary. Urgent jobs alert your phone immediately; everything else is on your job board when you're ready.

Is it useful for heat pump install enquiries?+

Definitely. Heat pump installs and service calls are valuable, time-sensitive jobs. Customers shop fast — whoever responds first often wins the work. Call Catcher responds within seconds of a missed call, keeping your name in the conversation while you finish the job you're on.

Does Call Catcher give technical advice to customers?+

No. Call Catcher captures the enquiry and flags urgency, but it does not give technical advice or diagnose faults. It captures the situation and sends you the details. You stay in control of all technical decisions.

Does it replace a receptionist?+

No — it replaces voicemail. Most callers won't leave a message. Call Catcher gives them an immediate response and captures the job details so you know exactly what came in. No staff to manage, no salaries to pay.

How much does it cost?+

From $99/month. No setup fees, no contracts. One missed heat pump install or service call typically covers months of Call Catcher.

Do I need to change my phone number?+

No. You keep your number and set up call forwarding for when you don't answer. Takes about two minutes — we'll walk you through it.

Stop losing HVAC jobs to voicemail.

Set up in 2 minutes. No contracts. Built for NZ tradies.

See it in action →

From $99/month · No setup fees · Cancel any time